Your records, your next step

Your VA & military records. Start at the right office.

Find the form, the receiving office, and the next step for each record you need. We explain the request options, possible costs, and what to select or write for each type of record.

  • 01 Choose your records
  • 02 Find your route
  • 03 Keep track
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Looking for an exam?

Two different requests.

A DBQ and the complete exam record are not the same thing.

Just the completed DBQOpen the DBQ-only request guide The complete exam recordOpen the full exam-records guide
About this guide and choosing a starting point

The right record, the right form, the right office. This guide walks you through how to get your VA Claim File, DD-214, military medical records, service records, and unit After Action Reports.

Not sure where to start? Use this fast filter.
  • Filing your first VA claim? You do not have a C-File yet. Skip to the Military Medical Records section and the DD-214 section. Those are the records you will want.
  • Already filed and waiting for a decision, or appealing a denial? Start with the VA Claim File section, it is the single most important record for an appeal.
  • Just need your DD-214 for a benefit or job? Jump straight to the DD-214 section.
FOIA vs. Privacy Act, this matters. Records about you (your C-File, your DD-214, your medical records) are technically Privacy Act requests, not FOIA. They're free, faster, and not redacted of your own information. Records about operations or other people (unit AARs, after-action reports, command histories) are FOIA requests. Using the wrong channel is the #1 reason requests get bounced or delayed.

Keep the details within reach

The records request guide.

Compare the paths, then open only the section you need.

Quick Comparison

If you only have a minute, this table tells you which form to use and where it goes. Each record is explained in detail below.

Record Form / Tool Where It Goes Wait Time Cost
VA Claim File (C-File) VA Form 20-10206 VA Evidence Intake Center 12-18 weeks Free
Military Medical Records eVetRecs or SF-180 NPRC (St. Louis) or VA 4-12 weeks Free
Service Records (OMPF) eVetRecs or SF-180 NPRC (St. Louis) 4-12 weeks Free
DD-214 milConnect (recent), eVetRecs, or SF-180 DPRIS or NPRC Instant-4 weeks Free
After Action Reports FOIA letter to branch Service branch FOIA office 1-12+ months Usually free

1. VA Claim File (C-File)

A claims file folder with tabbed dividers

This is your most valuable record. It's everything VA used to decide your claims: applications, exam reports, rating decisions, internal notes, and evidence you submitted. You should request your C-File before filing any appeal. Most denials make a lot more sense once you can see what the rater actually saw.

How to request

  1. Download VA Form 20-10206 from va.gov/forms/20-10206.
  2. In Section I, enter your full name, SSN, VA file number (if you have one), mailing address, phone, and email.
  3. In Section III, item 17, check "Claims File (C-File)".
  4. In Remarks, Section VI, item 20, write: "Complete VA claims file (C-file), to include all C&P exam reports, rating code sheets, and all evidence of record." The form has no delivery choice, so if you want an electronic copy, add: "Please provide an electronic copy if available."
  5. Sign with a wet (pen) signature. Typed signatures sometimes get rejected.
  6. Submit one of three ways, details below.

Online Fastest

Upload through VA QuickSubmit. Free account, instant confirmation.

Fax

844-531-7818. Get a confirmation page and keep it, that's your proof of submission.

Mail

VA Evidence Intake Center
PO Box 4444
Janesville, WI 53547-4444

If you have a pending claim or appeal, write "For pending claim, please expedite" in Section VII, on the line that asks about expedited processing. It doesn't always speed things up, but it costs nothing and sometimes works.
Wait time is real. VA processes most C-File requests in 12-18 weeks. Large files can take up to 12 months. Plan your appeal timeline accordingly, you only have one year from the rating decision date to appeal.
How to request your complete VA claims file using Form 20-10206, with suggested wording and a comparison to DBQ-only and complete-exam requests.
Visual guide: Request Your Complete VA Claims File (C-file) The whole claims file, the VA Form 20-10206 routes, and suggested wording; broader than a DBQ-only or complete-exam request. View full size · Download PNG · Download PDF · All 29 visual guides

Only Need Your Completed DBQs After a C&P Exam?

If you need only the completed DBQ files from one C&P exam, request the condition DBQ or DBQs and any separate Medical Opinion DBQ completed for that examination. Do not request the complete exam bundle or entire C-file when you only want the DBQ files.

One-page guide to requesting only completed DBQ files from one C&P examination using VA Form 20-10206, including condition DBQs and any separate Medical Opinion DBQ, with copy-ready wording that excludes the complete exam bundle, full medical record, and complete C-file.
Visual guide: Request Just Your DBQs After a C&P Exam The DBQ files to name, the official VA Form 20-10206 routes, and copy-ready wording for a DBQ-only request. View full size · Download PNG · Download PDF · All 29 visual guides

Need the Complete Records From One C&P Exam?

A complete examination-record request is broader than a DBQ-only request but still narrower than a complete C-file. It asks for every finalized record associated with one named C&P examination, including DBQs, any Medical Opinion DBQ, examiner rationale, related tests, addenda, clarifications, and rework.

One-page guide to requesting the complete record bundle from one named C&P examination using VA Form 20-10206, including completed DBQs, any Medical Opinion DBQ, examiner rationale, related diagnostic test reports, addenda, clarification responses, and rework, while excluding unrelated medical records and the rest of the C-file.
Visual guide: Get Your Complete C&P Exam Records Every finalized record from one named C&P exam, the VA Form 20-10206 routes, and copy-ready wording; still not the full medical record or complete C-file. View full size · Download PNG · Download PDF · All 29 visual guides

Already Have Your Records? Check Your DBQ Against Your C-File.

The three requests above are how you obtain records. This is what to do once they arrive: read the completed exam from start to finish and see whether the check boxes, the written explanation and the evidence in your C-file fit together.

Four-step guide to gathering exam records, comparing seven parts of a DBQ, checking related C-file evidence, and recording any possible mismatch.
Visual guide: Check your DBQ against your C-file Four steps: gather the complete exam, read the DBQ across its seven parts, compare what you find with the C-file, and note the details of any possible mismatch. View full size · Download PNG · Download PDF · All 29 visual guides
Read the whole guide as text

You have your records. Now check the story. Check your DBQ against your C-file. Do the boxes, the explanation and the evidence fit together?

Four steps: gather the records, then compare the DBQ, then check the C-file, then flag any mismatch.

Step 1. Start with the complete exam

  • Completed DBQ. The form for the right person, condition, side and exam date.
  • Opinion and updates. Any separate medical opinion, test results and later corrections.
  • Your C-file. The claims record. Find related treatment notes, earlier exams and statements.

Your DBQ may already be in your C-file. Read the full exam, not just one form. Read any later updates for added detail or corrections.

Step 2. Read the DBQ from start to finish

Use these seven checks to see whether the answers fit together.

  • History and dates. Does the timeline match what you reported?
  • Diagnosis and side. Is the condition, and left or right side, consistent?
  • Symptoms. Do the boxes match the symptoms written down?
  • Tests and measurements. Do the selected answers fit the recorded results?
  • Work and daily life. Do the impact answers fit the limits described?
  • Medical opinion. Does the positive or negative answer match the reason?
  • Remarks and updates. Are there any later remarks or updates to consider?

Sections vary by DBQ. Read the separate medical opinion if one was completed.

Step 3. Then compare with the C-file

Example of a possible mismatch, not a real case. A DBQ check box reads “No pain reported,” one selected answer. The same exam’s history reads “Knee pain on stairs,” a different answer in writing. Check the C-file: what do records from that period say? Notes, tests and earlier exams.

Check for any conflicts within the exam. If you notice one, compare the entries with related evidence. Check the date, side and question being answered. Different dates or questions may explain an apparent mismatch. If something seems different, check the context before calling it an error.

Step 4. Flag any mismatch: if you find one, note the details

If needed, mark a copy. Keep the originals unchanged. Record:

  • Exam date, condition and side.
  • The page and section, and what it says.
  • The page and section you are comparing it with, and what that says.
  • The related record, its date and page.

If you find a mismatch, or something that may be one, an accredited representative can help you review it and consider next steps. Keep track of your claim or appeal deadlines. A mismatch does not automatically mean a higher rating, a new exam or a grant.

Companion to the DBQ, complete-exam and complete C-file request guides. Based on the article When the DBQ Check Box and the Story Don’t Match. Sources: 38 CFR 4.2; VA Public DBQs. Educational, not legal or medical advice.

2. Military Medical Records (Service Treatment Records)

A service treatment record jacket

These are the records the military created while you were in, sick call visits, exams, immunizations, dental, mental health. They are not the same as the C-File, and they're held in different places depending on when you separated and whether you've filed a VA claim yet.

NEVER FILED BEFORE? Read this first. You don't have a C-File yet, that file only gets created the first time you file a claim. Your service treatment records are still with the military right now, not with VA. The good news: you do not have to request them separately before filing. When you submit your first claim at VA.gov, VA pulls your STRs from the Department of Defense automatically. You only need to request a personal copy if you want one for your own files, or if VA later says records are missing.

Where your records live

  • Already filed a VA claim before: Your STRs are usually inside your C-File. Request the C-File (the VA Claim File section above), they'll be in the package.
  • Never filed: Your records are with the military or with VA's Records Management Center, the exact holder depends on your branch and discharge date. Don't worry about figuring out which, the eVetRecs system below routes your request to the right office automatically.
You'll need an ID.me account before you start. The updated eVetRecs system requires ID.me to submit a new request and to download your records when they're ready. (Status checks don't need login.) If you don't already have ID.me (same account VA.gov and IRS.gov use), set one up at id.me first to avoid getting stuck mid-flow.

How to request through eVetRecs

  1. Go to archives.gov/veterans/military-service-records and click "Request Service Records Online (eVetRecs)."
  2. Sign in with ID.me (create an account during the same flow if you need one).
  3. Fill out the wizard. Under "Type of records requested," check Medical Records. Bundle in Personnel Records too if you also want your service file, same request, no extra cost.
  4. Submit. You'll get a service request number, save it, you'll need it to check status or download your response.
  5. When records are ready, you'll get an email. Click the link, sign back in with ID.me, and download the response. Documents expire 30 days after the email is sent, so download promptly.
  6. Wait time is typically 4-12 weeks. Free.
The 1973 fire. A fire at NPRC destroyed about 80% of Army records for soldiers discharged 1912-1959 and about 75% of Air Force records for personnel discharged 1947-1964 (last names Hubbard-Z). NPRC reconstructs from alternate sources (morning reports, pay records, hospital admissions) but expect delays and incomplete files.

3. Service Records (Official Military Personnel File)

A personnel file in an open drawer

Your OMPF is your full personnel file: assignments, awards, training, evaluations, pay records, promotions, and disciplinary actions. It's separate from your medical records but uses the same request system, eVetRecs, which routes to whoever currently holds your file (typically NPRC).

How to request

  1. Use the same eVetRecs flow as the Military Medical Records section above. You'll need ID.me to sign in.
  2. Check the Personnel Records box in the wizard.
  3. If you want everything, write in the comments field: "Complete OMPF (Official Military Personnel File)."
  4. Submit. Free. Typically 4-12 weeks.
Records older than 62 years are archival. In 2026, that means anyone separated in 1964 or earlier. Family members and the public can request those records (small fee). For everyone else, only the veteran or next-of-kin can request.

4. DD-214 (Certificate of Release or Discharge)

A discharge certificate in a document wallet

The single most important document a veteran owns. You'll need it for VA disability claims, the GI Bill, VA home loans, state veteran benefits, military funeral honors, everything. There are three ways to get one. Try them in this order:

Path A, milConnect (Fastest, recently separated only)

Works for many veterans separated after roughly 2002 (Army) or 2004 (Air Force). Other branches have varying coverage.

  1. Sign in to milconnect.dmdc.osd.mil with DS Logon, CAC, or login.gov.
  2. Click Correspondence/Documentation → Defense Personnel Records Information (DPRIS) → Personnel File.
  3. Download the PDF directly. Free, instant.

Path B, eVetRecs (Everyone else)

  1. Go to archives.gov/veterans/military-service-records and click "Request Service Records Online (eVetRecs)."
  2. Sign in with ID.me (create an account if needed).
  3. Fill out the wizard. When asked why you need the records, pick "Emergency Request" only if you genuinely have a deadline (funeral, urgent benefit application). It gets routed faster, but lying gets your file flagged.
  4. Submit. Save your service request number.
  5. When the response is ready you'll get an email, sign back in with ID.me to download (30-day window).
  6. 3-4 weeks. Free.

Path C, Standard Form 180 (Backup if eVetRecs has trouble)

  1. Download the current SF-180; the form says earlier editions cannot be used.
  2. Fill out, sign in ink, and mail or fax to NPRC: 1 Archives Drive, St. Louis, MO 63138 (fax 314-801-9195).
  3. 4-8 weeks. Free.
Once you have it, save it in three places. Cloud storage, USB drive, and a paper copy in a waterproof folder. The single biggest "I lost my DD-214" disaster is preventable. While you're at it, give a copy to a trusted family member.

5. After Action Reports & Unit Records

A unit history binder on a shelf

These are the hardest records to get but often the most valuable for stubborn claims. AARs document what your unit actually did, combat operations, casualty events, equipment exposures. They are often the single best piece of evidence for PTSD, TBI, and toxic-exposure claims when the VA says "no documented stressor" or "no proof of in-service event."

Three paths depending on the records' age and which branch

Path A, Records older than 25 years (National Archives, no FOIA)

  1. Identify the unit, dates, and operation as specifically as possible.
  2. For Army records older than 25 years, contact NARA's Modern Military Records Branch: [email protected].
  3. For Vietnam-era and earlier, see archives.gov/research/military.
  4. Records 62+ years old (1964 and earlier in 2026) can be ordered online for a small fee.

Path B, Recent records (FOIA to the relevant branch)

Submit a FOIA request to the branch that owned your unit. Each branch has its own FOIA office. Use the table below or start at FOIA.gov.

Branch FOIA Office
Army Army HRC FOIA, 7701 Telegraph Rd, Suite 144, Alexandria, VA 22315
Navy Navy JAG FOIA, [email protected]
Air Force HAF/ICIOD, 1000 Air Force Pentagon, Washington, DC 20330
Marine Corps HQMC FOIA
Coast Guard DHS FOIA portal

What your FOIA letter must include

  • Your full name, address, phone, email
  • The exact unit (e.g., "Bravo Company, 2nd Battalion, 327th Infantry Regiment, 101st Airborne Division")
  • Exact dates or a narrow window (a single mission beats "all of 2010")
  • The operation or event ("Operation Iraqi Freedom rotation, Forward Operating Base Falcon, June-November 2007")
  • A specific records ask: "After Action Reports, SIGACTs (significant activities reports), morning reports, and unit history for the period and unit named above."
  • A fee statement: "Please notify me of any estimated fees before incurring charges. I have not authorized charges through this description."
  • Your signature

Path C, milConnect (very recently discharged)

Sometimes unit-level documents are accessible via milConnect's DPRIS for recent separations. Worth checking before you write a FOIA letter, sign in and look under Personnel File.

For PTSD and toxic-exposure claims: Pair the AAR with a Buddy Statement from someone who was there. The combination turns a "no documented stressor" denial into a strong record. A VSO can help you draft both.

Common Pitfalls (Read Before You Mail Anything)

Records request route map for service records, personnel files, unit records, VA and private medical records, the claims file, and FOIA requests.
Visual guide: VA Claim Records Request Route Map Which office holds which records, and the request route for each. View full size · All 29 visual guides

1. Wet signatures matter, for paper forms only

If you're using SF-180 or any paper request route, federal records offices reject typed signatures more often than they should. Print the form, sign it in ink, then scan or fax. The five seconds of hassle saves you the eight weeks of resubmitting. (For the online eVetRecs flow, ID.me sign-in replaces the wet signature, no printing needed.)

2. Bundle your requests

On SF-180 or eVetRecs, you can ask for medical AND personnel AND DD-214 in one submission. Same fee (zero) and one wait period instead of three.

3. Don't confuse FOIA with the Privacy Act

Records about you go through Privacy Act channels (cheaper, faster, fewer redactions of your own info). Records about operations or other people go through FOIA. The C-File is Privacy Act. Unit AARs are FOIA. Filing the wrong one wastes weeks.

4. Save every tracking number

Every system gives you one. Without it, you cannot follow up. Take a screenshot or save the confirmation email the moment you submit.

5. Wait at least 90 days before nagging

NPRC explicitly asks you not to follow up before 90 days. Duplicate requests slow them down further and push your file to the back of the queue.

6. You can appeal a denial or partial redaction

Every agency has a 90-day window from the denial date to appeal. The appeal is in writing and goes to the agency's FOIA Officer. Cite the exemption you believe was misapplied and ask for a re-review.

7. Don't pay for what's free

Several private companies advertise "DD-214 retrieval services" for $50-$200. Every method on this page is free. Use them, not the middlemen.

Claim Quest: Quick Check

Five questions based only on this guide.

This checks what you understood from this guide. It is not a claim-readiness score, a prediction, an official test, or a record on your account.

After the records arrive

Make your file easier to follow.

The step-by-step guide to organizing and labeling your claim file, with a master-overview template you can download.

Open the claim-file guide

This guide is for educational purposes only and is not legal advice. Forms, addresses, and processing times can change, verify current details at va.gov, archives.gov/veterans, and foia.gov. For personalized help with your records request or claim, find a VSO representative near you.

Related: VA Supporting Forms guide covers 20-10206 (personal records), 21-4142 / 21-4142a (private medical release), and the other forms used alongside a records request or claim.