Before you appoint anyone, verify them with the VA
The VA keeps separate records for recognized Veterans Service Organizations and accredited individual representatives. Search the person by name and confirm the organization separately. If a person or organization does not appear in the VA Office of General Counsel search, they are not currently authorized to represent a claimant, although an application may still be pending.
Reviews tell you how other veterans were treated. Accreditation tells you whether the person is authorized to represent you. Use both before you choose.
What VA accreditation actually means